About this CR Report

GRI content index

GRI content index

Disclosure

 

Description

 

UNGC

 

SDG

 

Reference

 

 

External assurance

GENERAL STANDARD DISCLOSURES

 

 

 

 

 

 

 

 

 

 

 

1. Organizational profile

 

 

 

 

 

 

 

 

 

 

 

102–1

 

Name of the organization

 

 

 

 

 

Reporting profile

https://report.sonova.com/2020/en/reporting-profile/

 

No

102–2

 

Activities, brands, products, and services

 

 

 

 

 

Reporting profile

https://report.sonova.com/2020/en/reporting-profile/

 

No

102–3

 

Location of headquarters

 

 

 

 

 

Reporting profile

https://report.sonova.com/2020/en/reporting-profile/

 

No

102–4

 

Location of operations

 

 

 

 

 

Reporting profile

https://report.sonova.com/2020/en/reporting-profile/

 

No

102–5

 

Ownership and legal form

 

 

 

 

 

Reporting profile

https://report.sonova.com/2020/en/reporting-profile/

 

No

102–6

 

Markets served

 

 

 

 

 

Reporting profile

https://report.sonova.com/2020/en/reporting-profile/

 

No

102–7

 

Scale of the organization

 

 

 

 

 

Reporting profile

https://report.sonova.com/2020/en/reporting-profile/

 

No

102–8

 

Information on employees and other workers

 

6

 

8

 

Investment in people

https://report.sonova.com/2020/en/investment-in-people/

 

Yes

102–9

 

Supply chain

 

 

 

 

 

Ethics, risk and compliance

https://report.sonova.com/2020/en/ethics-risk-and-compliance/

 

No

102–10

 

Significant changes to the organization and its supply chain

 

 

 

 

 

Reporting profile

https://report.sonova.com/2020/en/reporting-profile/

 

No

102–11

 

Precautionary Principle or approach

 

 

 

 

 

Ethics, risk and compliance

https://report.sonova.com/2020/en/ethics-risk-and-compliance/

 

No

102–12

 

External initiatives

 

 

 

 

 

Ethics, risk and compliance

https://report.sonova.com/2020/en/ethics-risk-and-compliance/

 

No

102–13

 

Membership of associations

 

 

 

 

 

Ethics, risk and compliance

https://report.sonova.com/2020/en/ethics-risk-and-compliance/

 

No

2. Strategy

 

 

 

 

 

 

 

 

 

 

 

102–14

 

Statement from senior decision-maker

 

 

 

 

 

Message from the CEO

https://report.sonova.com/2020/en/message-from-the-ceo/

 

No

3. Ethics and integrity

 

 

 

 

 

 

 

 

 

 

 

102–16

 

Values, principles, standards, and norms of behavior

 

1

 

16

 

CR program

https://report.sonova.com/2020/en/cr-program/

 

No

102–17

 

Mechanisms for advice and concerns about ethics

 

1

 

16

 

Ethics, risk and compliance

https://report.sonova.com/2020/en/ethics-risk-and-compliance/

 

No

4. Governance

 

 

 

 

 

 

 

 

 

 

 

102–18

 

Governance structure

 

 

 

 

 

Ethics, risk and compliance

https://report.sonova.com/2020/en/ethics-risk-and-compliance/

 

No

102–19

 

Delegating authority

 

 

 

 

 

Ethics, risk and compliance

https://report.sonova.com/2020/en/ethics-risk-and-compliance/

 

No

102–20

 

Executive-level responsibility for economic, environmental, and social topics

 

 

 

 

 

Ethics, risk and compliance

https://report.sonova.com/2020/en/ethics-risk-and-compliance/

 

No

102–21

 

Consulting stakeholders on economic, environmental, and social topics

 

 

 

16

 

Ethics, risk and compliance

https://report.sonova.com/2020/en/ethics-risk-and-compliance/

 

No

102–22

 

Composition of the highest governance body and its committees

 

 

 

5, 16

 

Ethics, risk and compliance

https://report.sonova.com/2020/en/ethics-risk-and-compliance/

 

No

102–23

 

Chair of the highest governance body

 

 

 

16

 

Ethics, risk and compliance

https://report.sonova.com/2020/en/ethics-risk-and-compliance/

 

No

102–24

 

Nominating and selecting the highest governance body

 

 

 

5, 16

 

Ethics, risk and compliance

https://report.sonova.com/2020/en/ethics-risk-and-compliance/

 

No

102–25

 

Conflicts of interest

 

 

 

16

 

Ethics, risk and compliance

https://report.sonova.com/2020/en/ethics-risk-and-compliance/

 

No

102–26

 

Role of highest governance body in setting purpose, values, and strategy

 

 

 

 

 

Ethics, risk and compliance

https://report.sonova.com/2020/en/ethics-risk-and-compliance/

 

No

102–27

 

Collective knowledge of highest governance body

 

 

 

4

 

Ethics, risk and compliance

https://report.sonova.com/2020/en/ethics-risk-and-compliance/

 

No

102–28

 

Evaluating the highest governance body’s performance

 

 

 

 

 

Ethics, risk and compliance

https://report.sonova.com/2020/en/ethics-risk-and-compliance/

 

No

102–29

 

Identifying and managing economic, environmental, and social impacts

 

 

 

16

 

Ethics, risk and compliance

https://report.sonova.com/2020/en/ethics-risk-and-compliance/

 

No

102–30

 

Effectiveness of risk management processes

 

 

 

 

 

Ethics, risk and compliance

https://report.sonova.com/2020/en/ethics-risk-and-compliance/

 

No

102–31

 

Review of economic, environmental, and social topics

 

 

 

 

 

Ethics, risk and compliance

https://report.sonova.com/2020/en/ethics-risk-and-compliance/

 

No

102–32

 

Highest governance body’s role in sustainability reporting

 

 

 

 

 

Ethics, risk and compliance

https://report.sonova.com/2020/en/ethics-risk-and-compliance/

 

No

102–35

 

Remuneration policies

 

 

 

 

 

Business report: Compensation report

https://report.sonova.com/2020/en/compensation-report/

 

Yes

102–36

 

Process for determining remuneration

 

 

 

 

 

Business report: Compensation report

https://report.sonova.com/2020/en/compensation-report/

 

Yes

102–37

 

Stakeholders’ involvement in remuneration

 

 

 

16

 

Business report: Compensation report

https://report.sonova.com/2020/en/compensation-report/

 

Yes

5. Stakeholder engagement

 

 

 

 

 

 

 

 

 

 

 

102–40

 

List of stakeholder groups

 

 

 

 

 

Stakeholder engagement

https://report.sonova.com/2020/en/stakeholder-engagement/

 

No

102–41

 

Collective bargaining agreements

 

3

 

8

 

Stakeholder engagement

https://report.sonova.com/2020/en/stakeholder-engagement/

 

No

102–42

 

Identifying and selecting stakeholders

 

 

 

 

 

Stakeholder engagement

https://report.sonova.com/2020/en/stakeholder-engagement/

 

No

102–43

 

Approach to stakeholder engagement

 

 

 

 

 

Stakeholder engagement

https://report.sonova.com/2020/en/stakeholder-engagement/

 

No

102–44

 

Key topics and concerns raised

 

 

 

 

 

Stakeholder engagement

https://report.sonova.com/2020/en/stakeholder-engagement/

 

No

6. Reporting practice

 

 

 

 

 

 

 

 

 

 

 

102–45

 

Entities included in the consolidated financial statements

 

 

 

 

 

Reporting profile

https://report.sonova.com/2020/en/reporting-profile/

 

No

102–46

 

Defining report content and topic Boundaries

 

 

 

 

 

CR program

https://report.sonova.com/2020/en/cr-program/

 

No

102–47

 

List of material topics

 

 

 

 

 

CR program

https://report.sonova.com/2020/en/cr-program/

 

No

102–48

 

Restatements of information

 

 

 

 

 

Reporting profile

https://report.sonova.com/2020/en/reporting-profile/

 

No

102–49

 

Changes in reporting

 

 

 

 

 

Reporting profile

https://report.sonova.com/2020/en/reporting-profile/

 

No

102–50

 

Reporting period

 

 

 

 

 

Reporting profile

https://report.sonova.com/2020/en/reporting-profile/

 

No

102–51

 

Date of most recent report

 

 

 

 

 

Reporting profile

https://report.sonova.com/2020/en/reporting-profile/

 

No

102–52

 

Reporting cycle

 

 

 

 

 

Reporting profile

https://report.sonova.com/2020/en/reporting-profile/

 

No

102–53

 

Contact point for questions regarding the report

 

 

 

 

 

Reporting profile

https://report.sonova.com/2020/en/reporting-profile/

 

No

102–54

 

Claims of reporting in accordance with the GRI Standards

 

 

 

 

 

Reporting profile

https://report.sonova.com/2020/en/reporting-profile/

 

No

102–55

 

GRI content index

 

 

 

 

 

GRI content index

https://report.sonova.com/2020/en/gri-content-index/

 

No

102–56

 

External assurance

 

 

 

 

 

Assurance Report

https://report.sonova.com/2020/en/assurance-report/

 

No

SPECIFIC STANDARD DISCLOSURES

 

 

 

 

 

 

 

 

 

 

 

Access to hearing care

 

 

 

 

 

 

 

 

 

 

 

103–1

 

Explanation of the material topic and its Boundary

 

 

 

 

 

CR program

https://report.sonova.com/2020/en/cr-program/

 

No

103–2

 

The management approach and its components

 

 

 

 

 

CR program

https://report.sonova.com/2020/en/cr-program/

 

No

103–3

 

Evaluation of the management approach

 

 

 

 

 

CR program

https://report.sonova.com/2020/en/cr-program/

 

No

Own indicator

 

Unit sales of hearing instruments (HI) and cochlear implants (CI) in low- and middle-income countries

 

 

 

3, 4

 

Access to hearing care

https://report.sonova.com/2020/en/access-to-hearing-care/

 

No

Investment in people

 

 

 

 

 

 

 

 

 

 

 

103–1

 

Explanation of the material topic and its Boundary

 

 

 

 

 

CR program

https://report.sonova.com/2020/en/cr-program/

 

No

103–2

 

The management approach and its components

 

 

 

 

 

CR program

https://report.sonova.com/2020/en/cr-program/

 

No

103–3

 

Evaluation of the management approach

 

 

 

 

 

CR program

https://report.sonova.com/2020/en/cr-program/

 

No

401–1

 

New employee hires and employee turnover

 

6

 

5, 8

 

Investment in people

https://report.sonova.com/2020/en/investment-in-people/

 

Yes

403–2

 

Types of injury and rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities

 

 

 

8

 

Investment in people

https://report.sonova.com/2020/en/investment-in-people/

 

Yes

404–3

 

Percentage of employees receiving regular performance and career development reviews

 

6

 

5, 8

 

Investment in people

https://report.sonova.com/2020/en/investment-in-people/

 

No

405–1

 

Diversity of governance bodies and employees

 

1

 

5, 8

 

Investment in people

https://report.sonova.com/2020/en/investment-in-people/

 

Yes

Own indicator

 

Employee engagement rate

 

 

 

5, 8

 

Investment in people

https://report.sonova.com/2020/en/investment-in-people/

 

Yes

Responsible products and services

 

 

 

 

 

 

 

 

 

 

 

103–1

 

Explanation of the material topic and its Boundary

 

 

 

 

 

CR program

https://report.sonova.com/2020/en/cr-program/

 

No

103–2

 

The management approach and its components

 

 

 

 

 

CR program

https://report.sonova.com/2020/en/cr-program/

 

No

103–3

 

Evaluation of the management approach

 

 

 

 

 

CR program

https://report.sonova.com/2020/en/cr-program/

 

No

416–1

 

Assessment of the health and safety impacts of product and service categories

 

 

 

 

 

Responsible products and services

https://report.sonova.com/2020/en/responsible-products-and-services/

 

No

418–1

 

Substantiated complaints concerning breaches of customer privacy and losses of customer data

 

 

 

16

 

Responsible products and services

https://report.sonova.com/2020/en/responsible-products-and-services/

 

No

Own indicator

 

Product reliability rate for hearing instruments (HI) and cochlear implants (CI)

 

 

 

3, 9

 

Responsible products and services

https://report.sonova.com/2020/en/responsible-products-and-services/

 

No

Ethics, risk and compliance

 

 

 

 

 

 

 

 

 

 

 

103–1

 

Explanation of the material topic and its Boundary

 

 

 

 

 

CR program

https://report.sonova.com/2020/en/cr-program/

 

No

103–2

 

The management approach and its components

 

 

 

 

 

CR program

https://report.sonova.com/2020/en/cr-program/

 

No

103–3

 

Evaluation of the management approach

 

 

 

 

 

CR program

https://report.sonova.com/2020/en/cr-program/

 

No

205–2

 

Communication and training about anti-corruption policies and procedures

 

10

 

16

 

Ethics, risk and compliance

https://report.sonova.com/2020/en/ethics-risk-and-compliance/

 

No

206–1

 

Legal actions for anti-competitive behavior, anti-trust, and monopoly practices

 

 

 

 

 

Ethics, risk and compliance

https://report.sonova.com/2020/en/ethics-risk-and-compliance/

 

No

308–1

 

New suppliers that were screened using environmental criteria

 

8

 

 

 

Ethics, risk and compliance

https://report.sonova.com/2020/en/ethics-risk-and-compliance/

 

No

308–2

 

Negative environmental impacts in the supply chain and actions taken

 

8

 

 

 

Ethics, risk and compliance

https://report.sonova.com/2020/en/ethics-risk-and-compliance/

 

No

408–1

 

Operations and suppliers at significant risk for incidents of child labor

 

4, 5

 

8, 16

 

Ethics, risk and compliance

https://report.sonova.com/2020/en/ethics-risk-and-compliance/

 

No

409–1

 

Operations and suppliers at significant risk for incidents of forced or compulsory labor

 

4, 5

 

8

 

Ethics, risk and compliance

https://report.sonova.com/2020/en/ethics-risk-and-compliance/

 

No

412–1

 

Operations that have been subject to human rights reviews or impact assessments

 

1, 2

 

 

 

Ethics, risk and compliance

https://report.sonova.com/2020/en/ethics-risk-and-compliance/

 

No

414–1

 

New suppliers that were screened using social criteria

 

2

 

8, 16

 

Ethics, risk and compliance

https://report.sonova.com/2020/en/ethics-risk-and-compliance/

 

No

414–2

 

Negative social impacts in the supply chain and actions taken

 

2

 

8, 16

 

Ethics, risk and compliance

https://report.sonova.com/2020/en/ethics-risk-and-compliance/

 

No

415–1

 

Political contributions

 

 

 

16

 

Ethics, risk and compliance

https://report.sonova.com/2020/en/ethics-risk-and-compliance/

 

No

419–1

 

Non-compliance with laws and regulations in the social and economic area

 

 

 

16

 

Ethics, risk and compliance

https://report.sonova.com/2020/en/ethics-risk-and-compliance/

 

No

Own indicator

 

On-time mandatory employee Global Compliance training completion rate

 

10

 

16

 

Ethics, risk and compliance

https://report.sonova.com/2020/en/ethics-risk-and-compliance/

 

No

Safeguarding the environment

 

 

 

 

 

 

 

 

 

 

 

103–1

 

Explanation of the material topic and its Boundary

 

 

 

 

 

CR program

https://report.sonova.com/2020/en/cr-program/

 

No

103–2

 

The management approach and its components

 

 

 

 

 

CR program

https://report.sonova.com/2020/en/cr-program/

 

No

103–3

 

Evaluation of the management approach

 

 

 

 

 

CR program

https://report.sonova.com/2020/en/cr-program/

 

No

302–1

 

Energy consumption within the organization

 

7, 8

 

7, 12, 13

 

Safeguarding the environment

https://report.sonova.com/2020/en/safeguarding-the-environment/

 

Yes

303–1

 

Water withdrawal by source

 

7, 8

 

6

 

Safeguarding the environment

https://report.sonova.com/2020/en/safeguarding-the-environment/

 

No

305–1

 

Direct (Scope 1) GHG emissions

 

7, 8

 

12, 13

 

Safeguarding the environment

https://report.sonova.com/2020/en/safeguarding-the-environment/

 

Yes

305–2

 

Energy indirect (Scope 2) GHG emissions

 

7, 8

 

12, 13

 

Safeguarding the environment

https://report.sonova.com/2020/en/safeguarding-the-environment/

 

Yes

305–3

 

Other indirect (Scope 3) GHG emissions

 

7, 8

 

12, 13

 

Safeguarding the environment

https://report.sonova.com/2020/en/safeguarding-the-environment/

 

Yes

305–4

 

GHG emissions intensity

 

7, 8, 9

 

12, 13

 

Safeguarding the environment

https://report.sonova.com/2020/en/safeguarding-the-environment/

 

Yes

306–2

 

Waste by type and disposal method

 

8

 

12, 13

 

Safeguarding the environment

https://report.sonova.com/2020/en/safeguarding-the-environment/

 

No

307–1

 

Non-compliance with environmental laws and regulations

 

8

 

 

 

Safeguarding the environment

https://report.sonova.com/2020/en/safeguarding-the-environment/

 

No

UNCG = UN Global Compact Principle

SDG = UN Sustainable Development Goal

All references refer to the 2016 version of the GRI Standards