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Sonova ESG Report 2022/23

Vision, values and business model

We strive to improve the lives of millions of people with our hearing solutions. Beyond serving our customers and consumers across all our business areas, we aspire to create benefits for the economy, the environment, and society as a whole.

Vision, values and business model

Sonovaʼs vision is the foundation of all our activities: We envision a world where everyone enjoys the delight of hearing and therefore lives a life without limitations. Our core values are shared throughout the organization. These values drive our daily actions and foster the corporate culture that defines and unites us as a company across all brands and regions. Several recent acquisitions– including the Sennheiser Consumer Division, Alpaca and HYSOUND Group – have given us the opportunity to share our vision and values with new colleagues around the globe.

  • We care: We care for our employees, customers, and consumers, as well as our shareholders and society.
  • We drive innovation: We courageously pioneer new ideas and approaches to come up with impactful innovations, to delight customers and consumers.
  • We strive for excellence: We act with agility. We aim to excel. We are continuously working on improving products, services, processes, and skills, to realize growth.
  • We take accountability: We deliver on our commitments. We take accountability to provide outcomes in agreed quality and time, always acting with integrity.
  • We build the best team: We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the marketplace.

Our commitment to act responsibly and create long-term value for all our stakeholders is embodied in the Sonova Group Code of Conduct and is deeply rooted in our corporate vision, values, and culture. Sonovaʼs business model serves and supports people in need of hearing services and devices with excellence, innovation, and the use of technology at its best. Sonova is a global leader in innovative hearing care solutions: from personal audio devices and wireless communication systems to audiological care services, hearing aids and cochlear implants. The Group serves an ever-growing consumer base in more than 100 countries. More information about our four businesses can be found in the Strategy and businesses section of our Annual Report 2022/23.