CR report

Reporting profile

Reporting practice

Sonova reports in an annual cycle. The 2018/19 reporting period covers the financial year from April 1, 2018 to March 31, 2019. The most recent previous Annual Report and Corporate Social Responsibility Report were released on May 22, 2018.

The Sonova CR Report for 2018/19, when combined with the Business and Financial Report for 2018/19, complies with the Global Reporting Initiative (GRI) Standards and forms an integral part of Sonova’s UN Global Compact Communication on Progress. See our GRI content index for details on how the report content maps against the GRI Standards and UNGC principles. The index refers to the content of the online CR Report. Additional relevant information about economic performance and remuneration is provided in the Compensation Report, Governance Report, and Financial Review chapters of the Annual Report.


The information and data provided relate to the entire Sonova Holding AG, including its Group companies, unless explicitly noted. Some environmental data stems from actual data collection, whereas other data of selected Group companies were only estimated. Whenever applicable, it is stated in the respective sections whether the data is measured or estimated.

Organizational profile

Sonova is a leading provider of innovative hearing care solutions. The group operates through its core business brands Phonak, Unitron, Hansaton, Advanced Bionics and AudioNova. Sonova offers its customers one of the most comprehensive product portfolios in the industry – from hearing instruments to cochlear implants to wireless communication solutions. Founded in 1947, the group is currently present in over 100 countries across the globe and has a workforce of over 14,000 dedicated employees. Across all businesses, and by supporting the Hear the World Foundation, Sonova pursues its vision of a world where everyone enjoys the delight of hearing and therefore lives a life without limitations.

Sonova's market is worldwide. The Sonova Group is headquartered in Stäfa, Switzerland, and is active in over 100 countries. Sonova has subsidiaries in over 30 countries and a network of independent distributors serving additional markets. We sustain our brands with six innovation centers and four operations sites in Switzerland, the United States, China, and Vietnam. Our sales and support presence is the widest in the industry: over 50 wholesale companies and more than 100 independent distributors. Our audiological service network has more than 3,500 locations in 18 key markets.

Sonova Holding AG is a Swiss public limited company. More detailed organizational and financial information, including a list of significant shareholders is provided in the 2018/19 Financial Report and Business Report.

Restatements and significant changes

There were no significant changes during 2018/19 in the scope, boundary, or measurement methods applied in the report, that would require a restatement of information provided in earlier Sonova CSR Reports.

Declaration and assurance

This report has been prepared in accordance with the GRI Standards: Core option.

PricewaterhouseCoopers AG has provided independent assurance on specific data outlined in the CR Report 2018/19. For more detail, see the Independent Assurance Report.

The compensation report, the consolidated financial statement, and the financial statement of Sonova Holding AG in the 2018/19 Annual Report have been audited by a statutory external auditor.


If you have questions regarding the report or its contents, please contact:

Sonova AG
Laubisrütistrasse 28
8712 Stäfa
Phone +41 58 928 01 01
Fax +41 58 928 20 11