CSR report
GRI Index
GRI content index
| Disclosure | 
 | Description | 
 | UNGC | 
 | SDG | 
 | Reference | 
 | External assurance | 
| GENERAL DISCLOSURES | 
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| 1. Organizational profile | 
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| 102–1 | 
 | Name of the organization | 
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 | No | |
| 102–2 | 
 | Activities, brands, products, and services | 
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 | No | |
| 102–3 | 
 | Location of headquarters | 
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 | No | |
| 102–4 | 
 | Location of operations | 
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 | No | |
| 102–5 | 
 | Ownership and legal form | 
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 | No | |
| 102–6 | 
 | Markets served | 
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 | No | |
| 102–7 | 
 | Scale of the organization | 
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 | No | |
| 102–8 | 
 | Information on employees and other workers | 
 | 6 | 
 | 8 | 
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 | No | |
| 102–9 | 
 | Supply chain | 
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 | No | |
| 102–10 | 
 | Significant changes to the organization and its supply chain | 
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 | No | |
| 102–11 | 
 | Precautionary Principle or approach | 
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 | No | |
| 102–12 | 
 | External initiatives | 
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 | No | |
| 102–13 | 
 | Membership of associations | 
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 | No | |
| 2. Strategy | 
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| 102–14 | 
 | Statement from senior decision-maker | 
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 | No | |
| 102–15 | 
 | Key impacts, risks, and opportunities | 
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 | No | |
| 3. Ethics and integrity | 
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| 102–16 | 
 | Values, principles, standards, and norms of behavior | 
 | 1 | 
 | 16 | 
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 | No | |
| 102–17 | 
 | Mechanisms for advice and concerns about ethics | 
 | 1 | 
 | 16 | 
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 | No | |
| 4. Governance | 
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| 102–18 | 
 | Governance structure | 
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 | No | |
| 102–19 | 
 | Delegating authority | 
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 | No | |
| 102–20 | 
 | Executive-level responsibility for economic, environmental, and social topics | 
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 | No | |
| 102–21 | 
 | Consulting stakeholders on economic, environmental, and social topics | 
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 | 16 | 
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 | No | |
| 102–22 | 
 | Composition of the highest governance body and its committees | 
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 | 5, 16 | 
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 | No | |
| 102–23 | 
 | Chair of the highest governance body | 
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 | 16 | 
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 | No | |
| 102–24 | 
 | Nominating and selecting the highest governance body | 
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 | 5, 16 | 
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 | No | |
| 102–25 | 
 | Conflicts of interest | 
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 | 16 | 
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 | No | |
| 102–26 | 
 | Role of highest governance body in setting purpose, values, and strategy | 
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 | No | |
| 102–27 | 
 | Collective knowledge of highest governance body | 
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 | 4 | 
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 | No | |
| 102–28 | 
 | Evaluating the highest governance body’s performance | 
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 | No | |
| 102–29 | 
 | Identifying and managing economic, environmental, and social impacts | 
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 | 16 | 
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 | No | |
| 102–30 | 
 | Effectiveness of risk management processes | 
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 | No | |
| 102–31 | 
 | Review of economic, environmental, and social topics | 
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 | No | |
| 102–32 | 
 | Highest governance body’s role in sustainability reporting | 
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 | No | |
| 102–35 | 
 | Remuneration policies | 
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 | Yes (Annual Report) | |
| 102–36 | 
 | Process for determining remuneration | 
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 | Yes (Annual Report) | |
| 102–37 | 
 | Stakeholders’ involvement in remuneration | 
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 | 16 | 
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 | Yes (Annual Report) | |
| 5. Stakeholder engagement | 
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| 102–40 | 
 | List of stakeholder groups | 
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 | No | |
| 102–41 | 
 | Collective bargaining agreements | 
 | 3 | 
 | 8 | 
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 | No | |
| 102–42 | 
 | Identifying and selecting stakeholders | 
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 | No | |
| 102–43 | 
 | Approach to stakeholder engagement | 
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 | No | |
| 102–44 | 
 | Key topics and concerns raised | 
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 | No | |
| 6. Reporting practice | 
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| 102–45 | 
 | Entities included in the consolidated financial statements | 
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 | No | |
| 102–46 | 
 | Defining report content and topic Boundaries | 
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 | No | |
| 102–47 | 
 | List of material topics | 
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 | No | |
| 102–48 | 
 | Restatements of information | 
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 | No | |
| 102–49 | 
 | Changes in reporting | 
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 | No | |
| 102–50 | 
 | Reporting period | 
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 | No | |
| 102–51 | 
 | Date of most recent report | 
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 | No | |
| 102–52 | 
 | Reporting cycle | 
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 | No | |
| 102–53 | 
 | Contact point for questions regarding the report | 
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 | No | |
| 102–54 | 
 | Claims of reporting in accordance with the GRI Standards | 
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 | No | |
| 102–55 | 
 | GRI content index | 
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 | No | |
| 102–56 | 
 | External assurance | 
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 | No | |
| MATERIAL TOPICS | 
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| Management Approach | 
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| 103–1, 2, 3 | 
 | Customer-focused solutions | 
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 | No | |
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 | Access to hearing care | 
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 | No | |
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 | Investment in people | 
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 | No | |
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 | Safeguarding the environment | 
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 | No | |
| ECONOMIC | 
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| 201–1, 3 | 
 | Economic performance | 
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 | 2, 5, 7, 9 | 
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 | Yes (Annual Report) | |
| 203–2 | 
 | Indirect economic impacts | 
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 | 1, 3 8, 10, 17 | 
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 | No | |
| 204–1 | 
 | Procurement practices | 
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 | No | |
| 205–1, 2 | 
 | Anti-corruption | 
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 | 16 | 
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 | No | |
| 206–1 | 
 | Anti-competitive behavior | 
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 | No | |
| ENVIRONMENTAL | 
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| 302–1, 2, 4, 5 | 
 | Energy | 
 | 7, 9 | 
 | 7, 12, 13 | 
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 | Yes | |
| 303–1, 2 | 
 | Water | 
 | 7 | 
 | 6 | 
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 | No | |
| 305–1, 2, 3, 4, 5, 6, 7 | 
 | Emissions | 
 | 7, 9 | 
 | 3, 12, 13, 14, 15 | 
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 | Yes | |
| 306–2, 3 | 
 | Effluents and waste | 
 | 8 | 
 | 3, 6, 12, 13, 14, 15 | 
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 | No | |
| 307–1 | 
 | Environmental compliance | 
 | 8 | 
 | 12, 13, 14, 15, 16 | 
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 | No | |
| 308–1, 2 | 
 | Supplier environmental assessment | 
 | 8 | 
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 | Yes | |
| SOCIAL | 
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| 401–1 | 
 | Employment | 
 | 6 | 
 | 5, 8 | 
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 | Yes | |
| 402–1 | 
 | Labor/management relations | 
 | 3 | 
 | 8 | 
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 | No | |
| 403–2 | 
 | Occupational health and safety | 
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 | 3, 8 | 
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 | No | |
| 404–2, 3 | 
 | Training and education | 
 | 6 | 
 | 5, 8 | 
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 | No | |
| 405–1 | 
 | Diversity and equal opportunity | 
 | 1 | 
 | 5, 8 | 
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 | Yes | |
| 407–1 | 
 | Freedom of association and collective bargaining | 
 | 3 | 
 | 8 | 
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 | No | |
| 408–1 | 
 | Child labor | 
 | 4, 5 | 
 | 8, 16 | 
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 | No | |
| 409–1 | 
 | Forced or compulsory labor | 
 | 4, 5 | 
 | 8 | 
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 | No | |
| 412–1 | 
 | Human rights assessment | 
 | 1, 2 | 
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 | No | |
| 413–1 | 
 | Local communities | 
 | 1 | 
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 | No | |
| 414–1, 2 | 
 | Supplier social assessment | 
 | 2 | 
 | 5, 8, 16 | 
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 | No | |
| 415–1 | 
 | Public policy | 
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 | 16 | 
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 | No | |
| 416–1 | 
 | Customer health and safety | 
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 | No | |
| 417–1 | 
 | Marketing and labeling | 
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 | 12, 16 | 
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 | No | |
| 418–1 | 
 | Customer privacy | 
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 | 16 | 
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 | No | |
| 419–1 | 
 | Socioeconomic Compliance | 
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 | 16 | 
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 | No | 
UNCG = UN Global Compact Principle; AR = Annual Report; SDG = Sustainable Development Goal
 
    