Sustainability strategy and governance

Vision and values

Sonovaʼs vision is to create a world where everyone can enjoy the delight of hearing and live a life without limitations. This vision guides our strategy and underpins our approach to sustainable value creation.

Our core values form the foundation of Sonovaʼs corporate culture and shape how we conduct business, engage with stakeholders, and make decisions across the Group. They are shared by all employees, across every brand and region, and guide our actions in pursuing long‑term growth while acting responsibly toward society and the environment.

We care: We care for our employees, customers, and consumers, as well as our shareholders and society.
We drive innovation: We courageously pioneer new ideas and approaches to come up with impactful innovations to delight customers and consumers.
We strive for excellence: We act with agility. We aim to excel. We are continuously working on improving products, services, processes, and skills, to realize growth.
We take accountability: We deliver on our commitments. We take accountability to provide outcomes in agreed quality and time, always acting with integrity.
We build the best team: We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the marketplace.

Sonovaʼs commitment to responsible business conduct and long‑term value creation for all stakeholders is anchored in our Code of Conduct and firmly embedded in our vision, values, and corporate culture. During the 2025/26 financial year, Sonova refreshed its strategic priorities, with the ambition to improve the lives of 30 million people by the 2030/31 financial year. Further details on our strategy and business model can be found in the Our strategy section.

Sustainability strategy and targets

Sonovaʼs sustainability approach has been guided by the IntACT strategy, which structures our sustainability commitments across four strategic pillars.

We are currently reviewing and updating this approach to ensure continued alignment with Sonovaʼs overarching business strategy, evolving regulatory requirements, and stakeholder expectations. This work includes an update of our sustainability framework and a reassessment of double materiality. The update is expected to be completed during the 2026/27 financial year. As a result of this process, adjustments may be made to the current targets and strategic focus to ensure they continue to reflect Sonovaʼs most significant impacts, risks, and opportunities and remain aligned with our long‑term strategic priorities.

Key ESG targets	ESG topic	Progress	2025/26 performance	2026/27 target
Environment
We reduce scope 1 and 2 greenhouse gas emissions by 78.3% vs. 2019/20 by 2032/33.	Climate change	On track	68.7% reduction of scope 1 and 2 CO₂e emissions compared to 2019/20	✔
We reduce scope 3 greenhouse gas emissions by 32.5% vs. 2019/20 by 2032/33.	Climate change	On track	14.7% reduction of scope 3 CO₂e emissions compared to 2019/20	✔
We reduce packaging material weight by 20% vs. 2023/24 by 2026/27.	Circular economy	On track	4.9% reduction in packaging weight compared to 2023/24	✔
Social
We maintain or improve our annual employee engagement score year-over-year.	Talent management	Achieved	Engagement score at 68%, at the same level as in the prior year	✔
We increase the share of women in senior management globally to 35% by 2028/29.*	Our employees	On track	31.0% women in senior management compared to 30.5% in the prior year	✔
We increase the share of women in middle management globally to 50% by 2028/29.*	Our employees	On track	42.6% women in middle management compared to 41.6% in the prior year	✔
We initiate a Group-wide access to hearing care program in 2025/26.	Access to hearing care	Not achieved	Extended to 2026/27	✔
We conduct at least one social audit per year.	Working conditions	Achieved	One social audit conducted in 2025/26	✔
We improve in 2025/26 the product reliability rate by >20% year-over-year for hearing instruments.	Product quality, reliability, and safety	Not achieved	6.6% decline in the hearing instruments product reliability rate compared to the prior year
We improve in 2026/27 the product reliability rate by >7% year-over-year for hearing instruments.	Product quality, reliability, and safety	-	New target for 2026/27	✔
We improve the product reliability rate by >20% year-over-year for cochlear implants (externals).	Product quality, reliability, and safety	Not achieved	13.9% improvement of the cochlear implants reliability rate compared to the prior year	✔
We achieve an annual on-time employee Data Privacy training completion rate of >95%.	Data privacy and digital ethics	Achieved	98.6% on-time completion of annual Data Privacy training in 2025/26	✔
Governance
We achieve an annual on-time employee Code of Conduct training completion rate of >95%.	Business ethics	Achieved	97.6% on-time completion of annual Code of Conduct training in 2025/26	✔
We achieve an annual on-time mandatory Anti-Bribery Policy training completion rate of > 95% completion (for senior and middle management, and relevant functions).	Business ethics	Achieved	98.9% on-time completion of annual Anti-Bribery Policy training in 2025/26	✔

*For consistency, the share of women is calculated at a global level. Actions to support these objectives are implemented only in jurisdictions where they are permissible under local laws, regulations, and employment practices.

Sustainability governance

Sonova has a defined governance structure for managing, improving, and reporting on our ESG performance. The sustainability governance structure involves our shareholders at the Annual General Meeting, the Board of Directors, the Group Executives and ESG Council, the Corporate Sustainability and Corporate Sustainability reporting teams, topic managers and experts, as well as local Group company representatives. The Board of Directors bears overall responsibility for Sonovaʼs strategic direction, including sustainability strategy, key targets, and performance. The Board of Directors has reviewed and approved the annual Sustainability report since the 2021/22 financial year; as in prior financial years, shareholders at the 2026 Annual General Meeting will be able to endorse the Sustainability report in a non-binding advisory vote. The Board of Directors is also responsible for approving critical business policies, such as the Code of Conduct and the Human Rights Policy. The Board of Directors receives regular updates from the CEO on selected ESG topics. Most of the regular Board of Directors and committee meetings during 2025/26 included ESG topics on the agenda for discussion. During the 2025/26 financial year, critical ESG topics specifically dealt with by the Board and its committees included ESG target-setting and achievement progress, the double materiality assessment, reporting and assurance, and progress on implementing relevant sustainability regulations. The Board of Directors receives updates about Sonovaʼs engagement with key stakeholders, including key investors, and also engages directly with them.

Two sub-committees of the Board of Directors, the Audit Committee and the Nomination and Compensation Committee, have specific responsibilities related to sustainability. The Audit Committee reviews the sustainability reporting requirements and the integrity and effectiveness of reporting processes. The committee also reviews the performance and effectiveness of our external and internal audits, including the external limited assurance of the Sustainability report. Quarterly, the Audit Committee is informed about critical concerns raised via SpeakUp, our internal and external anonymous whistleblowing platform. In the process of selecting potential Board candidates, the Nomination and Compensation Committee considers the appropriate representation of sustainability capabilities and experience across the Board. In addition, the Nomination and Compensation Committee reviews and approves ESG-related targets and achievements linked to the variable compensation for the Group Executives. Sonova ensures that members of the Board of Directors are given appropriate introduction, orientation, and continuing training about their responsibilities.

The Group Executives are responsible for Sonovaʼs activities across all material sustainability topics, with specific responsibilities assigned to individual executives for certain sustainability topics. These material topics are identified through the double materiality assessment (DMA). Further details on the DMA process and methodology are available in the Double materiality assessment chapter. Actions and target progress are regularly reviewed and discussed at the Group Executive meetings. The Corporate Sustainability team, topic managers, and the Group Executives set and monitor ESG targets, derived from expert discussions and DMA findings. ESG targets are integrated into performance objectives for each Group Executiveʼs variable cash compensation (VCC), accounting for (in general) 10% of overall VCC. More information on the VCC targets and performance outcomes for the 2025/26 financial year can be found in the Compensation Report.

The ESG Council includes the Sonova Group CEO, CFO, Chief Operations Officer, Chief Human Resources Officer, Chief Legal and Compliance Officer, VP Group Financial Controlling and VP Sustainability & Infrastructure. The Council meets quarterly to review the monthly development and implementation of the Group sustainability strategy, including its commitments and targets, progress on ESG performance metrics and initiatives, defining measures, and assigning responsibility for actions.

Sonovaʼs Corporate Sustainability team, led by the VP Sustainability & Infrastructure, provides expertise on ESG topics to the Board of Directors and the Group Executives, implements and develops the sustainability strategy and initiatives, monitors progress, prepares quarterly ESG Council meetings, and regularly engages with relevant internal and external stakeholders. The team collaborates closely with ESG topic managers and functional/business experts, as well as local Group company representatives. These local representatives report ESG progress and performance data and drive relevant ESG initiatives within specific countries and regions. The Corporate Sustainability reporting team within the Finance function is responsible for the preparation and publication of Sonovaʼs annual Sustainability report. The Corporate Sustainability team provides strategic guidance and subject matter expertise to the team. In 2025/26, Sonova appointed sustainability responsibilities and roles within certain businesses to further strengthen business-specific initiatives and projects.